Sales Genie

FAQS

01

Can i upgrade the plan from basic to advance version in between?

Yes you can.

02

What additional features we have in advance plan?

Its has more users, advance reports and more bulk emailing.

03

Is customization possible?

Yes it is very much possible. Quote will be share to the customers for the same.

04

Does it have a data backup option in case mobile get stolen or damaged?

Yes it can be done from our end.

05

will their be updates on app, or it will automatically update?

it will automatically update.

06

If there are 3 user A, B and C can they view each other data?

No, the data is restricted to each of them.

07

How many product and category i can upload?

You cannot upload any data and category. Only product description is possible, which will come under customization.

08

Can we still track employee when the internet is off?

Yes you can do that.

09

Are there any separate charges for email sending?

No there are no separate charges for email sending.

10

What support DNA gives in case you have any query?

We have dedicated phone number and email support. Our support timing will be from Monday to Friday
10:00am to 5:30pm.